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Verification
(a) to verify the information provided by you; and
(b) to analyse your suitability to register with us and process your registration with us;
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Facilitation of Agreements
(a) to facilitate the agreements to be entered into or have been entered into with us;
(b) to facilitate communications between you and us or other users in respect of such agreements;
(c) for provision of information to relevant authorities and service providers in particular (but not limited to) for the purpose of facilitating the provision of utilities and services or as otherwise required / permitted by the Laws (as defined below) or the authorised utilities or the service providers;
(d) for notification (and convening of) meetings, invoices and other documents as the Laws may require or permit;
(e) to transfer or assign our rights, interests and obligations under any of the agreements between you and us; and
(f) to protect or enforce our rights to recover any debt owing to us (if applicable);
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Services and Support
(a) to administer and give effect to the commercial transaction and the management and/or enforcement thereof, including any communication with you and other users;
(b) to conclude and manage the process of your ordering of goods from us;
(c) to respond and follow up on any queries, complaints or requests you or other users may have;
(d) to conduct surveys and analysis in regard to your and other users’ data usage;
(e) to be used in, to provide and/or to improve the services provided by us, analyse consumption patterns and choices, market surveys, processing invoices and payments;
(f) to provide personalised feedback to you in order to maintain, enhance and support the relationship between you and us and other users; and
(g) we use Cookies to enhance our processes, advertising, notifications, authentication, security and compliance, analytic and preference management (details of usage are specified in Clause 12 herein);
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Marketing
(a) to contact and provide you information regarding our and our business partners’ offers which include offers of products, services, new launches, upcoming events, promotions, advertising, marketing and commercial materials and such other information as may be determined by us to be of interest to you (via emails, text messages or other communication methods); and
(b) to process your participation in such offers and other marketing events;
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Compliance with Laws and Regulations
(a) to comply with our obligations, compliance requirements and disclosure requirements under any law, rule, regulation, by-law, order, guideline, directive and policy enforced by the government authorities, including such other international and local laws and requirements in force and as amended from time to time relating to the commercial transaction and/or relating to the conduct of our business or activities (collectively, “Laws”);
(b) to maintain safety and security of our services;
(c) for audit, compliance and risk management purposes;
(d) to assess financial and insurance risks; and
(e) for prevention of crimes, bribery, fraud and money laundering;
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Internal Records and Technical Issues:
(a) for our internal record keeping in the ordinary course of business;
(b) to maintain, update, consolidate and improve the accuracy of our database records;
(c) to produce data, reports and statistics which have been anonymised or aggregated in a manner that does not identify you as an individual;
(d) to conduct research for analytical purposes but not limited to data mining and analysis of your transaction with us; and
(e) to detect, prevent and address technical issues.